Privacy Policy
Last Updated: December 6th, 2025
Eugene Center for Acupuncture (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us, including through SMS/text messaging.
This Privacy Policy is separate from our HIPAA Notice of Privacy Practices, which describes how we protect your medical and health information.
1. Information We Collect
Personal Information
- Name
- Email address
- Phone number
- Appointment information
- Any information you voluntarily submit through forms or communications
Automatically Collected Information
- IP address
- Browser type
- Device type
- Pages visited
2. How We Use Your Information
We use the information collected to:
- Schedule and manage appointments
- Communicate with you about your care
- Send appointment reminders or confirmations
- Provide customer service
- Improve our website
- Comply with legal or regulatory requirements
We do not sell, rent, or trade your personal information.
3. SMS Messaging Privacy
We may offer the option to receive SMS/text messages such as appointment reminders, scheduling updates, intake or follow-up instructions, and occasional administrative clinic messages.
Consent to Receive Text Messages
Messages may be sent using automated technology. Message/data rates may apply.
You understand that:
- You may opt out at any time by replying STOP or by contacting the clinic.
- Your choice to opt in or out does not affect your ability to receive care.
- SMS is not used for urgent or emergency medical communication.
- Texts may be transmitted through Jane App or delivered via Hunter Communications and their carrier partners, and may be processed on U.S. servers.
- Your mobile number and personal information will be used only for the purposes above and handled according to Eugene Center For Acupuncture’s Privacy Policy and applicable laws.
- You are responsible for informing the clinic if your phone number changes.
We will not share your SMS opt-in with third parties for marketing purposes. We may share your information only with vendors supporting SMS delivery or other service-related communications.
4. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. No method of electronic transmission is 100% secure.
5. Sharing Your Information
We may share your information only when necessary:
- With service providers who assist with scheduling, SMS messaging, or website operations
- To comply with legal or regulatory obligations
- To protect our rights, property, or safety
We do not share your information for advertising purposes.
6. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to improve functionality and user experience. You may disable cookies in your browser settings.
7. Your Choices
- Opt-out of SMS messaging at any time by replying STOP
- Request corrections to personal information
- Request deletion where legally permitted (medical records are governed by HIPAA)
8. Children’s Privacy
Our services are not directed toward children under 13. We do not knowingly collect information from children.
9. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted here with an updated effective date.
10. Contact Us
Eugene Center for Acupuncture
2767 Friendly Street
Eugene, Oregon 97405
Email: eugeneacupuncture@comcast.net
Phone: (541) 683-9230